“Now in my 8th year with DataTools I can highly recommend both DataTools the software programme and the customer service team. DataTools is easy to use and the customer service team are approachable and always available to help answer queries and resolve issues. Thank you to the team at DataTools!”
DataTools, an innovative Australian software solutions company who have been providing world leading data quality software to Australian organisations for more than two decades.
Our values shape everything we do
To deliver reliable, affordable software that meets our stringent quality standards.
To provide our customers with the very best service and support. Service that doesn’t stop once the sale is finalised.
Making it simple
To make data quality software a simple and pleasurable experience to implement and use.
Implementation Made Simple
Built for Scale
Best Unlimited Support Services
DataTools started in the early 90s supplying sophisticated data services to many of Australia’s largest companies who found that the software offerings at the time from overseas didn’t know how to best deal with Australian data. Our vast experience in turning poor quality Australian data into high quality name and address data was translated into creating Australia’s first easy to use and affordable data quality software that was specifically built to deal with Australian data.
More recently with the shift to cloud based software, innovative plugin tools and Software as a Service (SaaS), DataTools is once again leading the way. Our newer software offerings provide the flexibility, scalability and ease of access that clients are moving towards, all whilst still committing to our promise of quality software with unlimited support.
Unlimited free technical support
We are committed to helping our customers get the most from their software.
OUR CUSTOMER SUPPORT FEEDBACK SPEAKS VOLUMES…
“The Support Agent was great to work with and replied with great knowledge of the system. They were able to point us to the type of function we should use AND how to best use the results being returned to validate the address entered by the users”
“The whole DataTools team provide exceptional service, they have consistently provided excellent support over the years”
“DataTools Support provided us very good service. The technician found the problem and helped us resolve the issue in no time”
“You have a great Support Team. They understood how critical my situation was and didn’t disconnect until it was resolved”
“My Support Agent was so patient and extremely good at explaining how to fix my issue. Thank you for the great customer service once again”
“DataTools have always provided a dependable and reliable service and the team clearly shows that. I guess that’s why we’ve been with them for all these years and haven’t looked back”
“DataTools Support was excellent. The job we were working on was urgent, so your excellent and prompt service was very much appreciated”
“DataTools Technical Support displayed a high level of involvement in providing resolution to the issue, high level of technical skills and exceptionally good customer service skills. We are very pleased with the quality of support that was provided”
“The DataTools Support specialist was absolutely brilliant, she was professional, explained everything and was happy to help even after I called 7 times. I’m looking forward to working with her again if we have any questions. Thanks!”
“Lovely and friendly staff. DataTools do more than just take an order, they followed up to make sure everything is working as expected. Great!”
“Answers provided by support were very clear and to the point. Issues that could have taken hours to resolve, got rectified within minutes with the help I received. Excellent job and keep up the great work!”
“The DataTools Support Team was very helpful, professional and efficient, they helped us achieve a business critical timeline with a successful outcome. The Team should be commended! Thank you for all your efforts”