At DataTools we are dedicated to making sure that our customers get the most from their DataTools software. We back our commitment by including unlimited quality support via phone, email, web chat and (if required) remote access with all our software. It covers any problems you have with installing or using the software.
All support is supplied by highly qualified data quality specialists and is available between 9am to 5pm Monday to Friday (Sydney time).
Use the “Quick Question” option at the bottom right of any web page to chat with us. If we’re not in the office – you can leave us a message and we will get back to you on the next business day.
Do you need help and would like us to access your computer? Call DataTools to book in your remote support session.Click here to access the software
Looking for walkthroughs or articles to help you work out your software problem?Click here to head over to our Assist area
Looking for our phone number, email or contact us form?Click here for our Contact Us information
Software Support by DataTools
DataTools supports the following products:
- DataTools branded cloud services such as Kleber, Correct Address+ and Express Capture
- DataTools branded desktop products such as Twins, File Processing Command (FPC), Rapid Addressing Tool, Batch Addressing Tool, Data Quality Objects (API), Litmus and Pigeon Returns Management.
- DataBlue branded products such as AVM and QX.
- Acxiom Australia branded products such as PafLink and Address Tune.