At DataTools we are dedicated to making sure that our customers get the most from their DataTools software. We back our commitment by including unlimited quality phone and email support with all our software. It covers any problems you have with installing or using the software.
All support is supplied locally in Australia by highly qualified data quality specialists and is available between 9am to 5pm Monday to Friday (GMT+10).
Lets Talk
Use the “Let’s Talk” option at the bottom right of any web page to chat with us.
If we’re not in the office – you can leave us a message and we will get back to you on the next business day.
Remote Support
Do you need help and would like us to access your computer?
Call DataTools to book in your remote support session.
Click here to access the software
Assist
Looking for walkthroughs or articles to help you work out your software problem?
Contact Us
Looking for our phone number, email or contact us form?
Software Updates
With a DataTools software subscription you never have to worry about purchasing future upgrades as they are all included in your annual subscription. The DataTools software is always being updated to further enhance its features.
DataTools also constantly add new features suggested by users that have been submitted via suggestions@datatools.com.au.
Software Subscription
We are so dedicated to giving great software and service that we do not require our users to be signed up to any long term contracts. When you purchase a DataTools Software product everything required by the software is included with no extra costs. This includes the software and data file updates as well as unlimited support. If after 12 months you decide you would like to continue with the software and service all you need to do is simply resubscribe. Otherwise you can end the subscription with no hassles.