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Address Capture

Improve newly
captured data

DataTools’ address capture technology increases efficiency by streamlining address entry, whether that’s online during checkout, at POS or within a CRM. This technology also ensures that accurate data is submitted at the front-end thus minimising downstream issues. Improving not only the quality of your address data captured but also the user experience by shortening data-entry time.

Address Verification

Capture addresses faster with less effort

DataTools advanced ‘Human Touch’ logic enables batches of existing address data to be cleansed in real-time with no human interaction required.

The Human Touch™ logic will take the full address and intelligently make sense of information in the same intuitive way a human would.

With the inclusion of intelligent location awareness, fuzzy logic, phonetic, bordering localities and many other methodologies, DataTools is able to deliver the most advance address quality solution available.

DataTools understands that to err error is human

(We all make mistakes!)

Looking after the errors

Most address capture solutions would like you to believe that simply presenting a list of address suggestions is going to solve all your data quality problems.

Presenting suggestions does dramatically improve the quality of the addresses found – but people make mistakes that change what is suggested or stops suggestions altogether! This results in 10 to 15% of addresses being entered with errors.

But DataTools doesn’t stop here…

Artificial Intelligence

DataTools Human Touch™

DataTools’ advanced “Human Touch” logic can reduce exceptions from 10 to 15% down to 2 to 5%.

15%

5%

Exception rate

How? There are three scenarios when it comes to address entry:

User starts typing an address correctly, suggestions come up and the appropriate address is selected – a totally straightforward process.

User starts typing address and makes a basic typo. The inbuilt fuzziness of our predictive logic allows for basic misspellings so it can continue to provide the relevant suggestions and the appropriate address is selected.

Lastly, the user starts typing the address, making multiple errors that stops the suggestions (or they refuse to select a suggestion). In this instance we recommend allowing the user to input their version of the address. This is where the unique DataTools Human Touch™ approach comes into play.

DataTools Human Touch™ logic takes the full address as entered by the user and intelligently makes sense of information in the same intuitive way a human would. Cleansing the address, verifying it and repairing it, giving you the best data quality available.

DataTools Address Capture Is

Typo Aware

Predictive logic that allows for user misspellings and understands the different ways an address might be entered. Fuzziness built in.

User Aware

For users who choose to use the suburb next door to the one they live in (because it’s slightly more up-market) or adding “Vale” or “Heights” to make their suburb sound grander than it is.

Vanity Suburb Aware

For the user who makes too many mistakes, or decides refuses not to select from suggestions.

Browser Aware

Sometimes it’s not the user but a browser that insists it knows better. Features like AutoFill often make mistakes or help a user enter their incorrect address even faster. Not to worry, DataTools has it covered.

WE CALL IT

DataTools Intuitive Advantage

Something special happens when more data is made more relevant, and is met with a more human approach.

10%

It delivers up to
10% fewer exceptions

10%

With 10% fewer
manual verifications

Innovative companies worldwide choose DataTools to ignite possibilities.

commonwealth bank

qantas

crown resorts 1

uniqlo 1

Implementation
Made Simple

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Built for Scale

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Bulletproof Security

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Best Unlimited
Support Services

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Unlimited
Free Technical
Support

We are committed to helping our customers get the most from their software.

Our Customer Support
Feedback speaks volumes

Chad H

“Now in my 8th year with DataTools I can highly recommend both DataTools the software programme and the customer
service team. DataTools is easy to use and the customer service team are approachable and always available to help
answer queries and resolve issues. Thank you to the team at DataTools!”

Tony C

“The Support Agent was great to work with and replied with great knowledge of the system. They were able to point us to the type of function we should use AND how to best use the results being returned to validate the address entered by the users”

Isana C

“The whole DataTools team provide exceptional service, they have consistently provided excellent support over the years”

Shravan K

“DataTools Support provided us very good service. The technician found the problem and helped us resolve the issue in no time”

Tarek I

“You have a great Support Team. They understood how critical my situation was and didn’t disconnect until it was resolved”

Moira W

“My Support Agent was so patient and extremely good at explaining how to fix my issue. Thank you for the great customer service once again”

Robert G

“DataTools have always provided a dependable and reliable service and the team clearly shows that. I guess that’s why we’ve been with them for all these years and haven’t looked back”

David T

“DataTools Support was excellent. The job we were working on was urgent, so your excellent and prompt service was very much appreciated”

Marek B

“DataTools Technical Support displayed a high level of involvement in providing resolution to the issue, high level of technical skills and exceptionally good customer service skills. We are very pleased with the quality of support that was provided”

David G

“The DataTools Support specialist was absolutely brilliant, she was professional, explained everything and was happy to help even after I called 7 times. I’m looking forward to working with her again if we have any questions. Thanks!”

Steve D

“Lovely and friendly staff. DataTools do more than just take an order, they followed up to make sure everything is working as expected. Great!”

Sina M

“Answers provided by support were very clear and to the point. Issues that could have taken hours to resolve, got rectified within minutes with the help I received. Excellent job and keep up the great work!”

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Get Started with DataTools Now!

Chat with a DataTools Data Quality Specialist Today

PRODUCTS

Address Validation

Format, clean, repair and verify addresses with 100% accuracy

Address Capture

Capture addresses more accurately, faster and with less effort

Email Validation

Check and validate email addresses in real time

Phone Validation

Check and validate landline or mobile number in real time

Professional Mailing Solutions

Easy to use point and click, to integrated solutions

Australian Address Lists

Australia’s Premier Source for
Up-to-Date Address List Data

FEATURES

Human Touch

AI to read and understand addresses

More Data Sources

Use Australian, New Zealand and International data sets to get accurate addresses

Bulletproof Security

Ensure data is secure in every way possible

Simple Implementation

Use webservice and easy to use APIs for Address, Phone, Email and Geocoding

Reliability

Consistent, predictable, scalable and more...

PRODUCTS

Address Validation

Format, clean, repair and verify addresses with 100% accuracy

Phone Validation

Check and validate landline or mobile number in real time

Email Validation

Check and validate email addresses in real time

Address Capture

Capture addresses more accurately, faster and with less effort

Professional Mailing Solutions

Easy to use point and click, to integrated solutions

Australian Address Lists

Easy to use, address lists from anywhere in Australia

FEATURES

Human Touch

AI to read and understand addresses

Bulletproof Security

Ensure data is secure in every way possible

Reliability

Consistent, predictable, scalable and more...

More Data Sources

Use Australian, New Zealand and International data sets to get accurate addresses

Simple Implementation

Use webservice and easy to use APIs for Address, Phone, Email and Geocoding