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CLICK TO CASH: THE ULTIMATE GUIDE TO ONLINE RETAIL SUCCESS

The Unrevealed
Key to E-commerce Domination

Did you know there's a way to ensuring successful deliveries every single time? 

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Stop the Order Chaos: Unlock the key to flawless deliveries every single time.

There’s a missing link between your business and your customers. You’re paying for that link in time, money, and labour every single day. Find out what Google’s big weakness is and how you can dominate your niche with little effort—all by fixing that one missing link.<span data-metadata="">

This eBook covers...

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Google Map’s precision gap in address mapping and marketing​

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The real cost of failed deliveries

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What you can do to supercharge your order success rate

Clicks to Cash: The Ultimate Guide to Online Retail Success

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These are some pretty sobering statistics:

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68% of customers abandon their carts due to lengthy checkout processes. 

failed delivery

$25 million in goods and services get lost every year due to inaccurate deliveries.  

Innovative companies worldwide choose DataTools to ignite possibilities.

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eBooks & Reports

Learn how to protect your customers, your business, and your money.

Learn the key to ensuring successful deliveries every single time. 

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Frequently Asked Quetions

What is address validation?

Address validation is the process of checking a physical address against a database or mapping system. This ensures that the address is accurate and can be delivered to. As a result, it reduces mistakes in the shipping process and the costs associated with delivery problems.  

Why do I need to give you my name and email address?

We need your name and information for: 

  1. Improving your browsing experience by personalising the DataTools site to your needs
  2. Sending information to you that we think you’d be interested in, by email or other means
  3. Sending you marketing communications that we think may be of value to you.

You can read more about our privacy policy here

Can I run address validation software on my own?

Yes, our address validation software is designed to be user-friendly and can be integrated into various platforms and systems. However, while setting it up is straightforward, if you’re not technically inclined, we recommend seeking a developer for assistance to ensure the smoothest experience. 

Is this eBook really free?

Absolutely! We want to share our insights on topics you may find useful, especially when they have a massive impact on your business. Keep us in mind for the next time you have any questions on address validation.  

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FREE eBook

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PRODUCTS

address validation
Address Validation​
Format, clean, repair and verify addresses with 100% accuracy​
phone validation
Phone Validation​
Check and validate landline or mobile number in real time​
address capture
Address Capture​
Capture addresses more accurately, faster and with less effort​
professional mailing solutions
Professional Mailing Solutions​
Easy to use point and click, to integrated solutions​
email validation
Email Validation​
Check and validate email addresses in real time​
address list logo two
Australian Address Lists​
A platform designed for purchasing bulk Australian address data​

FEATURES

bulletproof security logo
Bulletproof Security​
Ensure data is secure in every way possible​
more data sources
More Data Sources​
Use Australian, New Zealand and International data sets to get accurate addresses​
reliability logo
Reliability​
Consistent, predictable, scalable and more...​
simple implementation logo
Simple Implementation​
Use webservice and easy to use APIs for Address, Phone, Email and Geocoding​
datatools human touch
Human Touch™​
Machine Learning & AI models to read and understand addresses​

Temple & Webster

DataTools is transforming delivery operations for Australia’s leading pure-play online retailer for furniture and homewares.

About the Client

Founded in 2011, Temple & Webster has become Australia’s leading online retailer for furniture and homewares. As the largest pure play online retailer in Australia, Temple & Webster offers over 200,000 products from hundreds of suppliers. 


The brand remains committed to providing a seamless shopping experience. With a focus on quality, style, and exceptional customer service.

The Challenge

Before DataTools, Temple & Webster grappled with common eCommerce challenges, particularly around address accuracy. Parcels were often delivered to incorrect or unrecognised addresses due to customer input errors and inaccuracies. This led to an inaccurate database, resulting in costly returns, logistical inefficiencies, and delays for customers. 

 

While the company had manual address verification processes, these consumed considerable time and labour-intensive resources, diverting focus from more strategic tasks. Couriers struggled with delivering items to the correct addresses, leading to returned parcels, additional costs, and a poor customer experience.

The Solution

Temple & Webster conducted a thorough review and selected DataTools Kleber as their solution.While the company had manual address verification processes, these consumed considerable time and labour-intensive resources, diverting focus from more strategic tasks. Couriers struggled with delivering items to the correct addresses, leading to returned parcels, additional costs, and a poor customer experience.

“We chose DataTools after a thorough industry review because they emerged as the top performer. Their database offers superior accuracy compared to competitors, ensuring reliable customer address validation. 


 

DataTools’ robust product stood out for its efficiency and precision, crucial for optimising our ecommerce operations.”

Rebecca Barnett

Digital Product Manager,
Temple & Webster

The Impact

Since implementing DataTools Kleber, Temple & Webster have experienced significant improvements across their business: 

 

First, DataTools Kleber’s address validation capabilities minimised Temple & Webster’s delivery and address issues. This, in turn, led to a substantial reduction in costly returns and missed deliveries, because they could give their courier accurate and reliable address information, right from the start. 

 

Second, we helped reduce the time and resources spent on manual address verification. This saved heaps of Temple & Webster’s employee resources to focus on more strategic initiatives. 

 

Thirdly, fewer delivery errors. Their customers are now reported to be enjoying a smoother, more reliable shopping experience. With DataTools Kleber’s quick lookup capabilities have streamlined the checkout process, reducing transaction times and improving the overall user experience.

“This has not only enhanced our operational efficiency but also boosted customer satisfaction.

 

As a result, we’ve achieved higher success rates in order fulfillment, which positively contributes to our overall customer experience and high NPS scores.”

Rebecca Barnett

Digital Product Manager,
Temple & Webster

Conclusion

Since investing in DataTools Kleber, Temple & Webster has successfully transformed their eCommerce operations. 

 

The integration of DataTools Kleber has not only enhanced operational efficiency but also significantly improved the customer experience. 

 

At DataTools, we’re proud to have played a role in helping Temple & Webster achieve their goals, and we’re confident that our solutions can do the same for other businesses facing similar challenges.

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37 spots remaining

Get 6 months free of DataTools Kleber.

Unlimited Address & Email Validation. Free in your POS & Web store. 

TRY 6 MONTHS FREE

Exclusive to attendees of
Apparel21 Day 2024

DataTools’ Human Touch™

Our aim at DataTools is to produce data quality software that can read and process data as easily as we do. Computers don’t intuitively do this, so we have developed advanced artificial intelligence (AI) models specifically tailored to understand the language of addresses.

Understanding an address

Reading and understanding an address can seem quite simple, at least for humans. Let’s take this example.

With some basic knowledge of Australian addresses, it’s easy to identify the separate pieces that makeup the address, thus giving the address some meaning.

Meaning and Context

So, you might be saying “this doesn’t look that hard”– and you’d be right, at least for the above example. But true meaning doesn’t simply come from position or understanding words like AVENUE. True meanings also requires context.

With some basic knowledge of Australian addresses, it’s easy to identify the separate pieces that makeup the address, thus giving the address some meaning.

DataTools’ Human Touch™

Using advanced artificial intelligence (AI) models, the Human Touch™ algorithms are continually learning addresses and every possible address format. This includes your usual address interpretation methodologies such as intelligent location awareness, fuzzy logic, phonetics, and bordering localities. 

 

DataTools is able to deliver the most advanced address quality solution available. This means we deliver up to 10% fewer exceptions, with 10% fewer manual verifications for 10% better data.

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37 spots remaining

Get 6 months free of DataTools Kleber.

Unlimited Address & Email Validation. Free in your POS & Web store. 

TRY 6 MONTHS FREE

Exclusive to attendees of
Apparel21 Day 2024

Built for Scale.

Meet the A-list of Cloud Performance

DataTools Cloud services are more consistent, predictable, and scalable than anyone else -and we can prove it.

By implementing ISO9001, companies can demonstrate their commitment to quality, efficiency, and customer satisfaction.

24 Hour Monitoring and Automatic Health Checks

DataTools Cloud is monitored constantly through automatic custom built health checks that check the vitals of the servers every 3 seconds.

Service Commitment (Financially Backed SLA)

DataTools uses commercially reasonable efforts to make DataTools Cloud service available with an Annual Uptime Percentage of at least 99.9% during the Service Year.

Intelligent Load Balancing Cluster Control

Automatically distributes and balances the incoming application traffic among all the servers running, improving the availability and scalability of the DataTools service.

Scalability and Auto Scaling

DataTools constantly monitors server traffic and performance to ensure the base cluster size is adequately handling the expected performance requirements with power in reserve.

Disaster Recovery

In the extremely rare event where all isolated Availability Zones in the AWS Sydney data centre were inoperable. DataTools would enact its alternative AWS data centre disaster recovery plan.

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37 spots remaining

Get 6 months free of DataTools Kleber.

Unlimited Address & Email Validation. Free in your POS & Web store. 

TRY 6 MONTHS FREE

Exclusive to attendees of
Apparel21 Day 2024

Bulletproof Security.
That’s DataTools.

Guided by our
core beliefs

Since day one, we’ve believed that privacy and security are fundamental — especially when building software.


At DataTools, taking great responsibility is an integral part of our ethos. Which is why every product and service we create is designed with your data security in mind. It’s the kind of innovation we believe in.

Software that’s designed with security in mind.

Software that is engineered to the world’s highest information security standards.

Enterprise Grade Security

Bulletproof Design.

Have complete confidence when discussing security compliance with enterprise organisations. Each time you use any DataTools product or service, we guarantee compliance that adheres to the world’s highest standards of information security (ISO/IEC 27001). With this type of assurance, you’ll never fall short or encounter compliance issues with enterprise customers again.

Independent Security Rating

Compliance Made Easy.

Save time on compliance checks by using third-party risk and attack surface management software Upguard. Remove the inefficiencies and manual work when assessing and monitoring us, so you can get started as fast as possible.

Gain instant access to DataTools Australia’s Shared Profile which contains our security rating, published security questionnaires, and any supporting documentation. 

Get an accurate, up-to-date assessment of DataTools Australia’s security posture. 

Save time on creating, sending, tracking, and reviewing DataTools’ security measures, and reduce operational overheads.

No Data Recorded

Your Peace of Mind.

Customer data is never recorded by DataTools. Instances of the call for transaction recording is saved only in an unencryptable hashed version of the input data. This means we leave nothing to hack, nowhere to lose things, and no excuses to hide behind.

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37 spots remaining

Get 6 months free of DataTools Kleber.

Unlimited Address & Email Validation. Free in your POS & Web store. 

TRY 6 MONTHS FREE

Exclusive to attendees of
Apparel21 Day 2024

DataTools Kleber

Now available in
Apparel21 POS

Available services

Address Validation

Email Validation

Phone Validation

Catch mistakes before they even happen. In-store at the source.

For the most seamless delivery experiences and smooth operations throughout your supply chain, it’s important to to keep your customer data accurate from the moment it’s entered into your POS system. 

DataTools Kleber works in real-time, automatically refining and correcting address entries as they’re made, right from the Apparel21 POS.

recording_icon.svg

37 spots remaining

Get 6 months free of DataTools Kleber.

Unlimited Address & Email Validation. Free in your POS & Web store. 

TRY 6 MONTHS FREE

Exclusive to attendees of
Apparel21 Day 2024

Email validation

DataTools Kleber
Email Validation

DataTools Kleber Email Validation is designed to ensure your emails reach the right inboxes, every time.

Boost Customer Rewards and Loyalty Programs

Stay on top of your customer base by connecting with the correct email addresses of new and existing customers. Build a rich, strong email list by verifying every email address through DataTools Kleber.

Stay in the inbox. Not the spam.

Quickly identify email address discrepancies and spam traps before they’re flagged by your ISP (Internet Service Provider). With DataTools email validation, you can maintain relevance in customers’ inboxes and keep your communication channels alive and effective.

Marketing to the Max.

With an email list verified by a powerful validation tool, you’ll save on marketing spend by reducing the need for list cleanup and email resending, allowing your customer communications to be delivered seamlessly and on time.

“Gartner reports that companies lose an average of $15 million annually due to poor data quality, with inaccurate email addresses being a significant contributor to this loss.”

recording_icon.svg

37 spots remaining

Get 6 months free of DataTools Kleber.

Unlimited Address & Email Validation. Free in your POS & Web store. 

TRY 6 MONTHS FREE

Exclusive to attendees of
Apparel21 Day 2024

Address Capture

DataTools Kleber
Address Capture

DataTools Kleber address capture is designed to improve not only the quality of your address data but also the user experience by shortening data-entry time.

Checkout the Kleber Way.

A fast and easy way for your customers to enter and validate their delivery addresses. With the power of DataTools’ ‘Human Touch’ logic, users can enter just a few keystrokes and, in milliseconds, receive high-quality suggestions in real time.

Packages belong to the recipient. Not the sender.

Starting with DataTools Kleber from the beginning, ensures smooth operations later in the fulfilment centre. 

 

With address verification, you enhance reliability, reduce return costs, and achieve efficient, error-free deliveries. The result? Greater savings, a healthier bottom line, and most importantly, satisfied customers.

Customer data that is accurate, Is pure gold for business.

Capturing a clean, verified address is the first step in gathering accurate location data, ensuring your analytics identify the right locations of your customers. Achieve better-targeted marketing campaigns, more effective resource allocation, and enhanced business intelligence.

recording_icon.svg

37 spots remaining

Get 6 months free of DataTools Kleber.

Unlimited Address & Email Validation. Free in your POS & Web store. 

TRY 6 MONTHS FREE

Exclusive to attendees of
Apparel21 Day 2024