Built for Scale.

Consistent, predictable and scalable.

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Meet the A-list of Cloud Performance

DataTools Cloud services are more consistent, predictable, and scalable than anyone else
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and we can prove it.

We have more server capacity than anyone else and a smooth scaling process mandates a minimum 40% redundancy buffer at all times – all built on the industry leading Amazon Web Services.

This ensures that our services are not only reliable but also deliver exceptional performance, even during peak usage times – which is why Australia’s leading companies choose DataTools for their address capture and verification solutions.

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Consistent performance at high standards.

iso9001 1

Enhanced Quality Management Certification

By implementing ISO9001, companies can demonstrate their commitment to quality, efficiency, and customer satisfaction.

DataTools and AWS

Robust and Reliable​

DataTools Cloud servers are housed at Amazon Web Services (AWS) state-of-the-art, highly-available data centre located in Sydney Australia.

autommatic health checks

24 Hour Monitoring and Automatic Health Checks

DataTools Cloud is monitored constantly through automatic custom built health checks that check the vitals of the servers every 3 seconds.

Engineered for
24/7 Reliability.

set and forget

Set and forget

DataTools Server Specialists will look after all server updates including security patches and data file updates without you or your IT team needing to worry about anything.

service commitment

Service Commitment (Financially Backed SLA)

DataTools uses commercially reasonable efforts to make DataTools Cloud service available with an Annual Uptime Percentage of at least 99.9% during the Service Year. 

load balancer

Intelligent Load Balancing Cluster Control

Automatically distributes and balances the incoming application traffic among all the servers running, improving the availability and scalability of the DataTools service.

An architecture prepared for growth.

capacity

Capacity

DataTools Shared Server Clusters contain a minimum of 20 large servers in the Amazon data centre located in Sydney. For increased reliability the servers are evenly split over multiple isolated Availability Zones connected through low-latency links.

updates

DataTools performs server updates with no downtime

DataTools follows a rigorous process to eliminate possible down time during updates.

scalability

Scalability and Auto Scaling

DataTools constantly monitors server traffic and performance to ensure the base cluster size is adequately handling the expected performance requirements with power in reserve.

disaster recovery

Disaster Recovery

In the extremely rare event where all isolated Availability Zones in the AWS Sydney data centre were inoperable. DataTools would enact its alternative AWS data centre disaster recovery plan.

Built for Scale

Improve Newly Captured Data

Enhanced Quality Management Certification

The ISO9001 standard is part of the larger ISO 9000 family of quality management standards, which together establish a comprehensive approach for organizations striving to achieve excellence in their operations. By implementing ISO9001, companies can demonstrate their commitment to quality, efficiency, and customer satisfaction.

 

Robust and Reliable

DataTools understand that reliability is of the utmost importance. DataTools Cloud servers are housed at Amazon Web Services (AWS) state-of-the-art, highly-available data centre located in Sydney Australia.

24 Hour Monitoring and Automatic Health Checks

DataTools Cloud is monitored constantly through automatic custom built health checks that check the vitals of the servers every 3 seconds. If a server is determined to be unhealthy it is automatically removed from the cluster and replaced by a new server image. 

In addition to the automatic health checks within the data centre two external independent providers Pingdom and Uptime Robot are also set to not only monitor the service availability but also the service performance.