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We are committed to helping customers get

the most from their software.

Support

At DataTools we are committed to making sure that our customers get the most from their DataTools software. We back our commitment by including unlimited quality phone and email support with all our software.

All support is supplied locally in Australia by highly qualified data quality specialists and is available by calling between 9am to 5pm Australian Eastern Daylight Savings Time (GMT+10)  – click here for our support phone numbers – or by e-mailing support@datatools.com.au. 

Support covers any problems you have with installing or using the software.

Software Updates

With a DataTools software subscription you never have to worry about purchasing future upgrades as they are all included in your annual subscription. The DataTools software is always being updated to further enhance its features.

DataTools also constantly add new features suggested by users that have been submitted via suggestions@datatools.com.au.

Software Subscription

We are so dedicated to giving great software and service that we do not require our users to be signed up to any long term contracts. When you purchase a DataTools Software product everything required by the software is included with no extra costs. This includes the software and data file updates as well as unlimited support. If after 12 months you decide you would like to continue with the software and service all you need to do is simply resubscribe. Otherwise you can end the subscription with no hassles.

Express Capture Support

To access Express Capture’s support area
please click here

Kleber Support

To access Kleber’s support area
please click here