This mission group needed help spreading the Good Word. Here's how Kleber solved their problems.

At a Glance

Our client is a faith-based mission group working in partnership with Christian churches across Australia and abroad. They translate, distribute, and interpret religious literature for vulnerable individuals, connecting with people who share their values and offering support through Scripture-based campaigns and community programs.

This group is widely supported by churches across multiple denominations and collaborates with organisations in publishing, literacy development, and youth engagement. But in order to deliver their message effectively, they needed one thing: clean, trusted data.

That’s where we stepped in.

The Mission: Improve Donor Reach

As the organisation expanded and reached new supporters, they wanted to improve donor reach and strengthen long-term relationships. Every new donor they connected with added valuable insights—helping them refine their strategy, understand giving patterns, and tailor future campaigns with precision.

But all of that relied on one thing: the accuracy of their donor data.

With data validation for charities, the mission group could ensure that their donor addresses were current, correct, and fully deliverable. We’re happy to help empower their marketing, outreach, and reporting efforts.

The Challenge

1. Expansion Without Compromising Data Integrity (2002)

Back in 2002, the group was growing rapidly. They needed a better way to clean and validate their supporter data, and we knew the Rapid Addressing Tool (RAT) could help them do just that.

It provided them with accurate, up-to-date address validation with minimal effort. In 2003, they purchased multiple seats of RAT and integrated it into their everyday operations.

2. Integrating With a Modern CRM (2021)

Fast forward to 2021, the team was preparing to implement a new CRM—NetSuite—and reached out to us again. They weren’t struggling with reach; they had plenty of donors. What they needed now was front-end address validation to catch errors before they reached the database.

The priority was clear: real-time validation on their WordPress site and validated addresses for mail barcoding to streamline donor communications.

We introduced them to DataTools Kleber.

The Solution: DataTools Kleber

DataTools Kleber was the perfect solution to meet their evolving needs. Kleber allows real-time validation of donor addresses as they’re entered—ensuring data accuracy right from the start. This let the team focus on what matters: connecting with people, not fixing address errors.

With Kleber’s integration on their external website and CRM backend, they now had a fully automated and reliable way to:

• Validate donor addresses during online donations

• Maintain clean data in their donor management system

• Support mail barcoding efforts with confidence

DataTools Kleber integrated on the Mission Groups external website.

The Process

Our relationship with the client started in 2002 and grew alongside their organisation. After two decades of successful use with RAT, they transitioned seamlessly to Kleber.

In 2021, they moved to an annual Kleber plan to support their operations across multiple systems—bridging both web and CRM environments.

The Impact

20+ Years of Unparalleled Data Validation

The global tech landscape has evolved significantly in the last twenty years. Many of the tools used in 1999 have become obsolete today. However, this client has chosen to weather the nonprofit and tech landscape with DataTools.

Seamless Transition from One CRM to Another

Amidst their expansion, the client needed a system that could accommodate their growing needs. After a series of discussions, they chose to implement and upgrade with DataTools. Kleber ensured that all donor information that is captured into their system is accurate and creates efficiency in the daily operations of this business.